Beyond Customer Expectations Program
This program is not just a mere collection of strategies, it’s a comprehensive blueprint that encapsulates our belief in the power of human connections, the Umana Way. Through this program, you'll delve into a world where customers are more than transaction, they are the lifeblood of your Company. We understand that when customers interact, they're seeking solutions, guidance, and a genuine connection. The journey begins with YOU!
Program Investment — $249 one time payment only
Tools — Umana learning companion - 21 Chapters + Bonus Chapter ‘Yours to keep’
Duration — 4 weeks ‘live’ online group session
Time — 8am to 9am Monday mornings [AEST]
Program outline:
Week 1 - Module 1 — Loving what you do
Week 2 - Module 2 — Getting laser focused with your customer
Week 3 - Module 3 — Growing your business
Week 4 - Module 4 — Elevate to the next level
This program is not just a mere collection of strategies, it’s a comprehensive blueprint that encapsulates our belief in the power of human connections, the Umana Way. Through this program, you'll delve into a world where customers are more than transaction, they are the lifeblood of your Company. We understand that when customers interact, they're seeking solutions, guidance, and a genuine connection. The journey begins with YOU!
Program Investment — $249 one time payment only
Tools — Umana learning companion - 21 Chapters + Bonus Chapter ‘Yours to keep’
Duration — 4 weeks ‘live’ online group session
Time — 8am to 9am Monday mornings [AEST]
Program outline:
Week 1 - Module 1 — Loving what you do
Week 2 - Module 2 — Getting laser focused with your customer
Week 3 - Module 3 — Growing your business
Week 4 - Module 4 — Elevate to the next level
This program is not just a mere collection of strategies, it’s a comprehensive blueprint that encapsulates our belief in the power of human connections, the Umana Way. Through this program, you'll delve into a world where customers are more than transaction, they are the lifeblood of your Company. We understand that when customers interact, they're seeking solutions, guidance, and a genuine connection. The journey begins with YOU!
Program Investment — $249 one time payment only
Tools — Umana learning companion - 21 Chapters + Bonus Chapter ‘Yours to keep’
Duration — 4 weeks ‘live’ online group session
Time — 8am to 9am Monday mornings [AEST]
Program outline:
Week 1 - Module 1 — Loving what you do
Week 2 - Module 2 — Getting laser focused with your customer
Week 3 - Module 3 — Growing your business
Week 4 - Module 4 — Elevate to the next level